Privacy Policy
Last updated: 15 may 2026
Effective from: 15 may 2026
This Privacy Policy describes the policies of Sunnovate Ltd, Sofia, 153B Georgi Sava Rakovski
str, Bulgaria, email: partners@sunnovate-group.com, phone: +359 88 334 1444, regarding the
collection, use, and disclosure of information that we collect when you use our website (https://
www.sunnovate-group.com/) (the “Service”).
By accessing or using the Service, you consent to the collection, use, and disclosure of your
information in accordance with this Privacy Policy. If you do not agree with this, please do not
access or use the Service.
We may modify this Privacy Policy at any time without prior notice and will publish the updated
version on the Service. The updated policy will become effective 180 days after its publication
on the Service, and your continued access or use of the Service after that time will constitute
your acceptance of the revised Privacy Policy. We therefore recommend that you periodically
review this page.
What Information We Collect
We collect and process the following personal information about you:
• Name
• Email address
• Mobile phone number
• Company name
• Job title
• Device/browser information
• Uploaded files/documents
• Account login data
• Newsletter subscriptions
• Information submitted through contact forms
How We Use Your Information
We use the collected information for the following purposes:
• Marketing and promotional activities
• Support
• Administrative information
• Managing client inquiries
• Website protection and security
• Analysis and improvement of services
• Dispute resolution
• User profile management
If we wish to use your information for any other purpose, we will request your explicit consent
and will use your information only after receiving such consent and solely for the purpose(s) for
which consent was granted, unless otherwise required by law.
Sunnovate Ltd processes personal data for the purposes stated above on the following legal
grounds:
• Your freely given consent;
• Performance of a contract to which you are a party, including pre-contractual steps taken at your request (processing inquiries, quotations, etc.);
• Compliance with a legal obligation of Sunnovate Ltd;
• Our legitimate interests;
How We Share Your Information
We do not transfer your personal information to third parties without your consent, except in the
following limited cases:
• Analytics and statistics (Google Analytics, Microsoft Clarity)
• Marketing and advertising (Meta Pixel, LinkedIn Insight Tag)
• CRM and communication services (HubSpot, Brevo)
We require such third parties to use the personal information transferred to them only for the
purpose for which it was provided and not to retain it longer than necessary for fulfilling that
purpose.
We may also disclose your personal information:
1. To comply with applicable law, regulation, court order, or other legal process;
2. To enforce our agreements, including this Privacy Policy;
3. To respond to claims that your use of the Service violates the rights of third parties.
In the event that the Service or our company is merged or acquired by another company, your
information will be one of the assets transferred to the new owner.
Retention of Your Information
We will retain your personal information for a period of up to 10 years after the last interaction
or for as long as necessary to fulfill the purposes for which it was collected, as outlined in this
Privacy Policy.
Certain information may need to be retained for longer periods for legal compliance, recordkeeping, enforcement of legal rights, fraud prevention, and other legitimate business purposes.
Residual anonymous information and aggregated data that do not identify you directly or
indirectly may be stored indefinitely.
Your Rights
Depending on applicable law, you may have the right to:
• Access your personal data;
• Request correction or deletion of your personal data;
• Obtain a copy of your personal data;
• Restrict or object to the processing of your personal data;
• Request transfer of your personal data to another organization;
• Withdraw any consent provided for data processing;
• Lodge a complaint with a competent supervisory authority.
To exercise these rights, you may contact us at: partners@sunnovate-group.com.
We will respond to your request in accordance with applicable law.
Please note that if you do not allow us to collect or process the required personal information or
withdraw your consent for the purposes for which it is required, you may not be able to access or
use certain services.
Cookies and Similar Technologies
For more information about how we use cookies and your choices regarding these tracking
technologies, please review our Cookie Policy.
The website uses:
• Essential cookies
• Analytics cookies
• Marketing/advertising cookies
• Functional cookies
The website uses Framer’s native cookie banner solution, which allows users to accept or reject
non-essential cookies.
Security
Sunnovate Ltd protects your personal data in accordance with applicable laws and our
information security and privacy policies. Sunnovate Ltd implements appropriate technical and
organizational measures to protect your personal data against unauthorized or unlawful
processing and/or against accidental loss, alteration, disclosure, access, destruction, or damage.
However, due to the nature of the internet, we cannot guarantee absolute security and cannot
guarantee the protection of any information transmitted to us. You do so at your own risk.
Third-Party Links and Use of Information
Our Service may contain links to third-party websites that are not operated by us. This Privacy
Policy does not address the privacy policies or practices of any third parties.
We strongly encourage you to review the privacy policy of every website you visit. We have no control over
and assume no responsibility for the content, privacy policies, or practices of any third-party
websites or services.
Complaints / Data Protection Contact
If you have any questions or concerns regarding the processing of your information, you may
contact us at:
Sunnovate Ltd
153B Georgi Sava Rakovski str
Sofia, Bulgaria
Email: partners@sunnovate-group.com
We will address your inquiries in accordance with applicable law.